I)Refunds would be done by eventhike only in certain conditions after deducting charges. Once payment is released by Eventhike, refund has to be claimed from the service provider,eventhike has no role in it.it is between client and Service provider.
2)If funds are with eventhike and event is cancelled refunds would be done as per details below:
i) The gap between the date when payment is made and the date of event
is more than a Three months and event cancellation is intimated to eventhike on or before 7 days full amount will be refunded .No money would be released to vendor.
ii)if it is intimated to eventhike after 7 days till 15 days 50% will be refunded 50% will be released to vendor after deducting charges. Otherwise there will be no refund from eventhike side whole amount will be released to the service provider.